{
  "actions": [
    {
      "name": "retry",
      "probabilities": [
        0.7,
        0.3
      ],
      "utilities": [
        8,
        -12
      ],
      "cost": 1
    },
    {
      "name": "escalate",
      "probabilities": [
        1
      ],
      "utilities": [
        1
      ],
      "cost": 0
    }
  ]
}